Digital resources tagged with ‘India’

An 'Australian Culture Capsule'

A teacher at a call centre college in India takes students through some general knowledge about 'Downunder Australia'.

Call centre ethics

Customer queries are often secretly diverted to Delhi call centres, where Indians are taught to speak and think like their American, British and Australian callers.

Call centres and cultural identity

The training program for employees at a call centre in India and the protocols and procedures they must follow.

In a 21st century call centre, India.

In an Indian call centre, graduates, keen for employment, learn how to communicate globally with diverse clients from the USA, Australia and the UK.

Kahootz Xpression - The Message

This Xpression explores how children communicate today via the internet. In the past, writing a letter or postcard was the most dominant form of sending messages.

The Godfrey Shawl

Among the Natioinal Gallery of Australia's rarely seen treasures is an astonishing embroidered shawl from Kashmir in India--one off the finest and rarest of its kind.