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Customer queries are often secretly diverted to Delhi call centres, where Indians are taught to speak and think like their American, British and Australian callers. From the website Screen Asia |
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Call centres and cultural identity The training program for employees at a call centre in India and the protocols and procedures they must follow. From the website Screen Asia |
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An 'Australian Culture Capsule' A teacher at a call centre college in India takes students through some general knowledge about 'Downunder Australia'. From the website Screen Asia |
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Two fathers, two mothers - one child The effects of Australia’s role in the mass adoption of Vietnamese babies during the fall of Saigon, Vietnam, in 1975. From the website Screen Asia |
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The effects of Australia’s role in the mass adoption of Vietnamese babies during the fall of Saigon, Vietnam, in 1975. From the website Screen Asia |
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Kids are never yours forever – they're on loan The effects of Australia’s role in the mass adoption of Vietnamese babies during the fall of Saigon in Vietnam, in 1975. From the website Screen Asia |
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In a 21st century call centre, India. In an Indian call centre, graduates, keen for employment, learn how to communicate globally with diverse clients from the USA, Australia and the UK. From the website Screen Asia |
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From Saigon to Perth - a Vietnam War orphan Surfie Shane is at Yallingup beach in Western Australia where he lives. Shane was one of the babies adopted through the ‘Operation Babylift’ airlift from Saigon, Vietnam, in 1975. From the website Screen Asia |
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Intercountry adoption and cultural identity Shane Bolt was one of 281 children airlifted out of Saigon in April 1975 at the end of the Vietnam War and brought to Australia. He was adopted by a Western Australian family. Shane’s Australian mother, Frea, remembers how the family fought anti-Asian sentiment in Perth. From the website Screen Asia |
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An 'Operation Babylift' baby grows up Shane Bolt is at Yallingup beach, Western Australia, and reflects on the good fortune of his life, family and culture. From the website Screen Asia |
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Professor Huong, a cellist, was a member of the Hanoi Symphony Orchestra in the 1960s during the Vietnam War. He survived the war by hiding in an underground refuge in rural village near Hanoi. From the website Screen Asia |
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Vietnam Symphony - an underground symphony family Tuan observes that his father’s reunion with the Xuan Phu villagers is just like a family reunion. His father was a cellist in the Hanoi Symphony Orchestra that took refuge in the village during the Vietnam War. From the website Screen Asia |
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Four generations of Professor Huong’s family share a meal. The professor is concerned that his son, Tuan, will not follow his profession in classical music. From the website Screen Asia |
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Taslima Nasrin - Bangladeshi doctor, poet and refugee The Bangladeshi writer Taslima Nasrin recounts her 1960s childhood and her awakening to women's oppression. From the website Screen Asia |
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Taslima Nasrin - the price of freedom Bangladeshi poet Taslima Nasrin reflects about her mother’s life and her own responsibility, through her writing, to changing the lives of women globally. From the website Screen Asia |
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Two birthdays, two names and one child The effects of Australia’s role in the mass adoption of Vietnamese babies during the fall of Saigon, Vietnam, in 1975. From the website Screen Asia |
Cartoonist David Pope talks about the creation and influence of political cartooning. From the website Talkback Classroom - Learning Journeys |
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Satire and Democracy, Joe Hockey Joe Hockey talks about political cartoons in the media and their personal effect on the subject. From the website Talkback Classroom - Learning Journeys |
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Cartoonist David Pope explains how an idea is developed into the day's cartoon. From the website Talkback Classroom - Learning Journeys |
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Bruce Petty investigates the effects of political satire and cartooning. From the website Talkback Classroom - Learning Journeys |
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David Pope takes us through the evolution of his political cartoon "The Environmental Bandwagon" From the website Talkback Classroom - Learning Journeys |
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The story of Captain James Cook’s ill-fated final voyage to the Pacific is one of tragic cultural misunderstanding. From the website Hidden Treasures – Inside the National Library of Australia |