Digital resources tagged with ‘globalisation’

An 'Australian Culture Capsule'

A teacher at a call centre college in India takes students through some general knowledge about 'Downunder Australia'.

Aussie-made content

Australian film and television production is competing in a globalised world with big international production companies who market their product effectively to the world market.

Broadcasts in cyberspace

Trevor Barr contrasts the privileged access to public television broadcasts with the free information exchange on the Internet. Stephen Mayne celebrates the value of ABC Online as a national resource and describes how activists have used the Internet to successfully broadcast their alternative views.

Call centre ethics

Customer queries are often secretly diverted to Delhi call centres, where Indians are taught to speak and think like their American, British and Australian callers.

Call centres and cultural identity

The training program for employees at a call centre in India and the protocols and procedures they must follow.

Experiencing Tonga -- Nick Adler interview

Producer and director Nick Adler talks about living in Tonga during the making of Fit for a King.

Fletcher Jones and Staff

As the door on imports widened at a rapid rate in the 1980s, the Fletcher Jones clothing business struggled to remain competitive. But the company and staff were determined to have a go and keep the factories busy.

In a 21st century call centre, India.

In an Indian call centre, graduates, keen for employment, learn how to communicate globally with diverse clients from the USA, Australia and the UK.

Questioning Tradition

Tonga's constitutional monarchy is undergoing change.

Royal Tongan Celebration

The people of Tonga prepare to mark their King's birthday and 25th anniversary of his reign.

Song for the King -- Vika and Linda Bull interview

Vika and Linda Bull talk about the importance of their heritage and connection to Tonga.

The Forgotten People

The Indonesian province of Papua has a turbulent history and rich culture. Yet it remains largely unknown.

The Global Machine

Humans have always argued over territory; it’s just that the weapons get deadlier and the rules keep changing.

The Tyranny of Distance

Behind the scenes with the people who work to provide land-line telephone services.