Digital resources tagged with ‘colonialism’

An 'Australian Culture Capsule'

A teacher at a call centre college in India takes students through some general knowledge about 'Downunder Australia'.

Batavia Shipwreck Ruins

Stone ruins on Western Australia’s remote West Wallabi Island are the oldest structures built by Europeans in Australia and tell a tale of mutiny and murder.

Call centre ethics

Customer queries are often secretly diverted to Delhi call centres, where Indians are taught to speak and think like their American, British and Australian callers.

Call centres and cultural identity

The training program for employees at a call centre in India and the protocols and procedures they must follow.

European Observers

On January 26, 1788 the British arrived at what is now known as Sydney, New South Wales. From that day on, the lives of Australia’s indigenous peoples, their culture, history and traditions, were forever changed.

Faith Bandler - Activist

Civil rights activist Faith Bandler has made an enormous contribution to the peace movement and indigenous politics.

In a 21st century call centre, India.

In an Indian call centre, graduates, keen for employment, learn how to communicate globally with diverse clients from the USA, Australia and the UK.

Neville Bonner - Beginnings

Neville Bonner grew up on the banks of the Richmond River and started his working life as a ringbarker, canecutter and stockman. He spent 16 years on the repressive Palm Island Aboriginal Reserve where he learned many of the skills that would help him later as a politician.

Oodgeroo Noonuccal

Writer and political activist Oodgeroo Noonuccal’s poetry represents and captures the growing reaction by a new generation of indigenous Australians against the long-standing colonial mentality.

Royal Exhibition Building

During the 19th century, Melbourne’s Royal Exhibition Building was an architectural masterpiece which showcased Australia’s arrival on the world stage as an economic powerhouse.